The Public Office
This is good: The Public Office.
They ‘believe that public servants, industry leaders and other stakeholders should work together formally across their organisational boundaries to design effective and cost-efficient provision that is driven fully by the needs of the end-users’.
Yes to that. Also, interesting to note the number of web services they make mention of in their .pdf book, both as examples of user-centric design and enablers of it. More, please!