Archive for the 'Engagement' Category
Posted by Gez Smith on Mar 09 2010 |
Conversations, Debate, Engagement, Ideas-sharing, Social media, web 2.0 and other buzzwords
I'm just back from
this event, getting together the 'great and good' of the Bristol digital media community to discuss what the council should do with its new website.
The backstory is that the council has seen that its current site doesn't fit what is needed either internally or externally, and so they're currently in procurement for a new CMS. After that, they're up for suggestions from the digital…
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Posted by Gez Smith on Mar 04 2010 |
Advice, Consultation, Conversations, Engagement, Good examples, Opinion research, Projects and client work
Amongst the different public sector organisations, PCTs are very often responsible for decisions that are affect huge numbers of people and cover issues that people feel strongly passionate about.
These issues and decisions are often difficult. This makes it all the more important to consult on them, but at the same time all the more daunting a prospect.
We've been running online consultations since 2004, frequently around difficult or contentious issues. Particularly…
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Posted by AdamC on Mar 01 2010 |
Advice, Consultation, Delib news and events, Engagement, Good examples
The internet can seem a risky place to engage with people on Policing matters but already this year we're seeing Authorities using it to great effect - joining the conversation, increasing the quality of discussion and engaging with more people.
One pertinent topic right now is the budget with many opinions on how people think their Authority should spend their funds. Already this year, we've worked with 3 Police Authorities to…
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Posted by MichaelaD on Feb 12 2010 |
Consultation, Engagement, Good examples, Ideas-sharing
MHRA’s medicines information discussion site goes live
The Medicines and Healthcare products Regulatory Agency (MHRA), the government watchdog responsible for ensuring that medicines and medical devices work and are acceptably safe, has commissioned an online discussion site asking the public whether key information about medicines should be available online.
The discussion site, aimed at health professionals and the public, asks whether making the MHRA’s definitive database of patient information leaflets (PILs) and…
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Posted by Gez Smith on Feb 10 2010 |
Advice, Bad examples, Democracy and government, Engagement, Social media, web 2.0 and other buzzwords
Here at Delib, we're the kind of people that like to learn from each other and from what the other companies in our group do. We had a really interesting talk a few weeks ago on social media vs 'search engine optimisation' (SEO), from Tim in our sister viral marketing agency Rubber Republic
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Posted by Gez Smith on Feb 02 2010 |
Bad examples, Consultation, Democracy and government, Engagement, Participation
We like the Consultation Institute. Their courses are interesting and they've come from nothing to national prominence in just a few years, all impressive stuff.
But occasionally, when it comes to online consultation, they seem to miss a few tricks. Their newsletter this week is interesting, reflecting as it does on media stories that the government may be putting its new 'Local Democracy, Economic Development and Construction Act' on hold. For…
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Posted by Ben on Feb 01 2010 |
Consultation, Engagement, Good examples, Projects and client work
Further to
my post last week about delivering the
BBC Trust's online consultation system, here's a pleasing example of it in action: the Trust are currently running a
consultation on the BBC's on-demand services and have been promoting it through
iPlayer.

We like this for a few reasons:
- as big
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Posted by Gez Smith on Jan 27 2010 |
Conversations, Debate, Democracy and government, Engagement, Good examples, Social media, web 2.0 and other buzzwords
Interesting
report out from Tweetminster the other day about the amount of politicians and political parties using Twitter at the moment, which hopefully adds a bit of context to the whole 'This will be an internet' election meme around at the moment.
More interesting in many ways though is the response to it from the political chattering types, and
Tweetminster's response to that. Lots of useful stuff…
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Posted by ChrisQ on Jan 22 2010 |
Delib news and events, Engagement, Ideas-sharing, Participation
I'm now out of hospital (thankfully); however, the patient crowd-sourcing website I set up
whilst in hospital – as a frustrated patient – is still up and running.
helpusimprovekings.org has had mixed success since its launch and we've learnt a huge amount over the time we've been running it so we thought we'd share these learnings.
From a practical perspective, the key learnings have been:
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Posted by AdamC on Jan 12 2010 |
Advice, Consultation, Conversations, Democracy and government, Engagement, Good examples
Moving to an online-based budget consultation is a great first step in increasing engagement - and given the potential to connect via the internet, I thought it would be a good idea to put together a document containing tips on
how to boost response levels for an online budget consultation.
After four years of working with Councils on
budget consultation, we've seen a lot of strategies for maximising the…
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