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Structured and unstructured conversations

Posted by ChrisQ on Feb 22 2010 | Delib news and events

The Cluetrain Manifesto famously stated that markets have become "conversations" - something that has never been truer in today's social media whirl.  However, something that we've noted recently is that not all conversations that organisations have with their customers and stakeholders are structured in the same way. Broadly the structure of conversations can be split into two camps: "structured" and "unstructured" conversations… read more

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Open Gov the Movie goes large in the US

Posted by ChrisQ on Jan 25 2010 | Delib news and events

So, last week week, Delib finally launched "Open Gov the Movie" the documentary film we shot whilst in Washington DC back in November, documenting the year since President Obama's Open Government memorandum. The film features some pretty awesome / influential people including Tim O'Reilly (Web2.0 god) and Beth Noveck (Head of Open Gov in the White House), and has been generating quite a buzz in the US - including… read more

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Practical learnings from online patient opinion trials

Posted by ChrisQ on Jan 22 2010 | Delib news and events, Engagement, Ideas-sharing, Participation

I'm now out of hospital (thankfully); however, the patient crowd-sourcing website I set up whilst in hospital – as a frustrated patient – is still up and running. helpusimprovekings.org has had mixed success since its launch and we've learnt a huge amount over the time we've been running it so we thought we'd share these learnings. From a practical perspective, the key learnings have been:
  • Make it simple to use -
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Open Gov the Movie launches in the US

Posted by ChrisQ on Jan 21 2010 | Delib news and events

We're pleased to announce the launch of Open Gov the Movie - a short film we've made documenting the year since President Obama's Open Government memorandum. To check it, visit: www.delib.co.uk/opengov "Open Gov the Movie" - from Delib from Delib on Vimeo. We're launching the documentary - today - on the year anniversary of President Obama issuing the  Open Government memorandum, giving an insight into… read more

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Delib’s “technology not policy” Parliament Debate round-up

Posted by ChrisQ on Jan 19 2010 | Delib news and events

So we're all now back from our "technology not policy, will win the 2010 election" debate in Parliament last night - which by all accounts went down very well.  First off a quick apology for anyone who couldn't get into the debate - unfortunately the event was a complete sell-out, and the Policeman on duty wouldn't let any more people in the debating chamber! Also, a quick thank you for everyone… read more

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Governance 2020 roundtable – thoughts on the future of participative policy-making

Posted by ChrisQ on Jan 12 2010 | Delib news and events

This afternoon we put together a roundtable event @ the Hospital Club in Covent Garden to get a mix of Central and Local government policy-makers, consultation managers and communications advisers  to discuss how participative policy-making could be improved in UK government. Trends of ideas discussed included: - The importance of a "response".  Participants need to know they've been heard - or will disengage, and the notion of participation… read more

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US DHS Quadrennial review dialogue conference plaudits

Posted by ChrisQ on Jan 08 2010 | Delib news and events

It's always nice to get a pat on the back for your work - so it was especially good to hear Alan Cohn from the Department of Homeland Security talk so positively about their Quadrennial Review Dialogue project (which we worked on with NAPA) @ the Adobe OpenGov conference back in November. We had no idea that Alan would be talking about the Homeland Security Quadrennial project
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Round Two of the Delib / Henry Jackson Society series of debates on british politics is just around the corner

Posted by ChrisQ on Dec 23 2009 | Delib news and events

The next debate to be held on Monday 18th January in the Grand Committee Room in Westminster Hall. Titled: "Technology not Policy will win Election 2010", the panel will look at the increasing need to spread the political word of the parties, but does that sometimes mean watering down the content?  The host will again be Danny Alexander MP (Lib Dem), and the panellists this time are: Rishi Saha (Tory)… read more

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TweetBeat – effective use of social media by the UK police

Posted by ChrisQ on Dec 21 2009 | Delib news and events

At the weekend I became weirdly obsessed by following Policeman on Twitter.  I don't know why or how - but I did.  Maybe it's something to do with the fact that my grand-father was a policeman. Or maybe it comes from my fascination with the relationship between organisations and individuals - typified by the relationship between the police and the public.  Or more interestingly the bobby on the beat and Joe… read more

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Public participation in Fire Service delivery – reflections on Fire brigade consultation processes

Posted by ChrisQ on Dec 16 2009 | Delib news and events

We keep  banging on about the how social media is changing the traditional relationship between organisations and individuals - and with quite a reason - because it's true! Increasingly people - citizens, employees, customers - are wanting to have have their say / be listened too / participate / make a difference.  We live in a culture where participation is expected. The impact that this has on citizen / organisation… read more

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