News & Comment

Archive for February, 2010

Dialogue App makes debut at GSA webinar

Posted by Ben on Feb 25 2010 | Delib news and events

We were excited to have the opportunity to introduce our Dialogue App, complete with shiny new skin, to a whole bunch of US government staff at a GSA webinar last night. It was slightly strange talking to an audience that you can't see or hear but I think it went well. We set up a demo especially for the occasion – check it out at… read more

no comments for now

Structured and unstructured conversations

Posted by ChrisQ on Feb 22 2010 | Delib news and events

The Cluetrain Manifesto famously stated that markets have become "conversations" - something that has never been truer in today's social media whirl.  However, something that we've noted recently is that not all conversations that organisations have with their customers and stakeholders are structured in the same way. Broadly the structure of conversations can be split into two camps: "structured" and "unstructured" conversations… read more

no comments for now

MHRA Discussion site goes live

Posted by MichaelaD on Feb 12 2010 | Consultation, Engagement, Good examples, Ideas-sharing

MHRA’s medicines information discussion site goes live The Medicines and Healthcare products Regulatory Agency (MHRA), the government watchdog responsible for ensuring that medicines and medical devices work and are acceptably safe, has commissioned an online discussion site asking the public whether key information about medicines should be available online. The discussion site, aimed at health professionals and the public, asks whether making the MHRA’s definitive database of patient information leaflets (PILs) and… read more

no comments for now

Email signatures

Posted by MichaelaD on Feb 11 2010 | Delib news and events

Email signatures every now and again are the bane of my life. Incomplete email signatures, such as those without any contact details are just not useful. The simple copy/paste of everyone's details from an email signature genuinely saves me plenty of time while negotiating all the databases, sites and systems I have to use everyday. A good email signature is a very useful thing, and this is where the e-partciaption bit… read more

no comments for now

Online Engagement – Social Media Vs SEO

Posted by Gez Smith on Feb 10 2010 | Advice, Bad examples, Democracy and government, Engagement, Social media, web 2.0 and other buzzwords

Here at Delib, we're the kind of people that like to learn from each other and from what the other companies in our group do. We had a really interesting talk a few weeks ago on social media vs 'search engine optimisation' (SEO), from Tim in our sister viral marketing agency Rubber Republic

read more

no comments for now

Consultation Institute Wrong On e-Participation

Posted by Gez Smith on Feb 02 2010 | Bad examples, Consultation, Democracy and government, Engagement, Participation

We like the Consultation Institute. Their courses are interesting and they've come from nothing to national prominence in just a few years, all impressive stuff. But occasionally, when it comes to online consultation, they seem to miss a few tricks. Their newsletter this week is interesting, reflecting as it does on media stories that the government may be putting its new 'Local Democracy, Economic Development and Construction Act' on hold. For… read more

6 comments for now

My favourite thing on iPlayer? That advert for a BBC Trust online consultation…

Posted by Ben on Feb 01 2010 | Consultation, Engagement, Good examples, Projects and client work

Further to my post last week about delivering the BBC Trust's online consultation system, here's a pleasing example of it in action: the Trust are currently running a consultation on the BBC's on-demand services and have been promoting it through iPlayer.

Screenshot of 'what do you think?' consultation advert on iPlayer website

We like this for a few reasons:
  1. as big
read more

no comments for now